Perguntas Freqüentes
1º trimestre: Você é um fabricante ou empresa comercial?
Ensoll é uma empresa de alta tecnologia especializada na pesquisa e produção de fios diamantados sem fim & Endless wire cutting saw from 2015.
2º trimestre: Você apoia o OEM e o ODM?
Our professional team of engineers supports any OEM and ODM
3º trimestre: Quanto tempo é o tempo de entrega da máquina?
O tempo padrão de entrega das máquinas é entre 25-45 working days Customized machines require a case by case decision
4º trimestre: Como escolher a máquina de corte mais adequada ao seu material?
Please inform the size of your material and the cutting requirement.
We will have professional technical staff to serve you and send the most suitable cutting solution for you reference.
Q5: How to provide after-sales guarantee for the machine?
The factory has a professional team of engineers to serve you 24 hours a day. The factory machines are maintained for life and the warranty period is 1 year.
Q6: How to convert power supplies in different countries?
We provide selectable transformers for voltage in various countries and cities
Q7: This is my first time using this machine. Is it easy to operate?
Our machine is delivered as a complete machine. No installation is required. It can be used immediately after plugging in the electricity. The operation is very simple. It has been verified that ordinary people can operate this machine skillfully in 3 minutos.
If there are still any problems, we will provide you with free professional guidance until you can use the machine well. On site training also available for us
Q8: What materials can the machine process?
The machine is used with a endless diamond wire , which can cut all materials with a hardness lower than diamond, such as optical crystals, sapphires, quartzo, cerâmica, grafite, papel ondulado, rare metals, jade, silicon crystals, Pneus, Meteoritos, stones, materiais magnéticos, foam cotton etc.
Q9: Can you provide customized machines?
We have a professional team of engineers who can customize machines for you according to your materials and needs, and the factory also welcomes you to visit at any time.
